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FAQ

  • How do I manage my subscription?
  • Where does the energy come from?
  • How can I refer a friend to try Mission?
  • Which tea is for me and when should I take it?
  • Science behind Mission - how can I learn more?
  • Can I return my Mission teas after purchasing?
  • What if the product did not work for me?
  • What should I do if there is something wrong with my order?
  • Can I change the teas in my subscription?
  • Will I be stuck with a subscription?
  • How do I set up a subscription?
  • How can I amend or cancel my subscription?
  • I need to access my account but can’t log in!
  • Where can I find my order number?
  • Why can’t I track my Royal Mail package?
  • How long does shipping and delivery take?
  • Can I cancel or make changes to my order?
  • Do you ship worldwide?
  • How do I contact customer service?
  • Can I consume your teas if I have a specific medical condition?
  • Can I use Mission instead of gels?
  • Why haven't you included Stevia in your Natural Energy Cans?
  • Why is there only 20mg of caffeine in your energy drink?
  • Are Mission teas 100% natural?
  • Are Mission teas vegan?
  • Are Mission teas gluten free and dairy free?
  • Do any of your blends contain sugar?
  • Can I recycle the packaging?
  • Do Mission teabags contain plastic?
  • Can I combine your teas?
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